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Refund Policy

All digital art purchases from GOKAMI Vault are final. No refunds or exchanges are permitted under any circumstances.

Final Sale Policy

All purchases of digital artworks from GOKAMI Vault are FINAL and NON-REFUNDABLE. By completing a purchase, you acknowledge and agree that:

  • Digital Nature: Digital artworks are intangible goods that cannot be "returned" in the traditional sense
  • Immediate Access: You receive instant access to your digital files upon purchase
  • Authentication: Each artwork comes with a unique Certificate of Authenticity that verifies your ownership
  • Value Preservation: Refunds would undermine the scarcity and value of our digital collection

🚫 No Exceptions Policy

Due to the nature of digital goods, we do not offer refunds, exchanges, or cancellations for any reason, including but not limited to: change of mind, accidental purchase, technical issues on your end, or dissatisfaction with the artwork.

Why No Refunds?

The digital art ecosystem operates on principles of scarcity, authenticity, and permanence. Our no-refund policy exists to protect:

💡 Before You Purchase

We strongly encourage you to review all artwork details, licensing terms, and preview images thoroughly before completing your purchase. If you have any questions, contact us BEFORE buying.

What We DO Offer

While we cannot provide refunds, we are committed to ensuring your satisfaction through:

🛠️ Need Help?

If you're experiencing issues with your purchase, our support team is here to assist you with non-refund solutions.

Contact Support

Extremely Limited Exceptions

In extraordinarily rare circumstances, we may consider exceptions ONLY if:

⚖️ Important Note

Even in these exceptional cases, we will first attempt to resolve the issue through replacement or store credit before considering a refund. All exception requests must be submitted within 48 hours of purchase.

Purchase Confirmation

By completing a purchase on GOKAMI Vault, you explicitly acknowledge and agree to our no-refund policy. The checkout process includes multiple confirmations of this policy.

Your purchase confirmation email and Certificate of Authenticity serve as binding agreements that the transaction is final.

✅ Final Reminder

Digital art is a unique asset class. Please purchase only what you truly desire and intend to keep as part of your permanent collection.

Questions About Our Policy?

If you have any questions about our refund policy or need clarification before making a purchase, our team is available to assist you.

Contact Before Buying